Peoples Bank recently launched a new vidTELLER experience at three of its locations, including 1344 Rombach Ave in Wilmington. The Bank will hold a public open house on August 1st, from 2PM to 4PM, with a ribbon cutting at 4PM in conjunction with the Wilmington-Clinton County Chamber of Commerce at the Rombach branch.
Everyone is welcome to come out and meet the vidTellers in person, learn how the Interactive Teller Machines work, and enjoy refreshments and giveaways.
When: Tuesday, August 1st
Where: Peoples Bank, 1344 Rombach Avenue, Wilmington, OH 45177
Time: 2PM - 4PM, Ribbon Cutting at 4PM
The vidTELLER experience is enabled through a state-of-the-art Interactive Teller Machine (ITM). These advanced machines are equipped with video conferencing capabilities that allow customers to connect directly with a Peoples Bank associate in real-time. This provides customers with a wide range of banking services, including cash withdrawals, deposits, check cashing, fund transfers, account inquiries, and more. This experience occurs in the drive-thru lanes at select Peoples Bank locations and the vidTELLERs are actually located in the Peoples Bank office located at 48 N South St in downtown Wilmington.
Key features and benefits of the ITMs include personalized assistance and faster service. Customers can enjoy the benefits of face-to-face interaction with a live teller through the video conferencing feature. This enables customers to ask questions, seek guidance, and receive personalized assistance, similar to visiting a physical branch. ITMs offer efficient service, reducing wait times and enabling quicker transactions compared to traditional teller lines and drive thru tubes. The integration of cutting-edge technology streamlines the banking process, improving overall customer satisfaction.
Renee Walker, Peoples Bank Clinton County Market Team Leader, said, “We are so pleased to introduce live virtual tellers to the Wilmington Market and we look forward to continuing to provide extraordinary client experience while adding an additional level of convenience. The Wilmington Market is not only benefiting from the addition of the ITMs, but also the addition of employment opportunities in the customer care center right here in Wilmington.”
Ashley Brown, Senior Vice President of Peoples Bank, stated "We are always on the lookout for new technology that enhances the client experience and we firmly believe ITMs achieve this objective.”
To experience the future of banking, visit Peoples Bank’s location at 1344 Rombach Ave in Wilmington. The ITMs are open from 8:30AM to 5PM Mondays through Thursdays, 8:30AM to 6PM Fridays, and 8:30AM to 1PM Saturdays with a 24/7 standard ATM as well.
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Tuesday Aug 1, 2023
2:00 PM - 4:30 PM EDT
August 1st, from 2PM to 4PM, with a ribbon cutting at 4PM
Peoples Bank, 1344 Rombach Ave, Wilmington, OH 45177
Everyone is welcome!
Renee Walker
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Printed courtesy of wccchamber.com/ – Contact the Wilmington-Clinton County Chamber of Commerce OH for more information.
PO Box 826, Wilmington, OH 45177 – (937) 382-2737 – info@wccchamber.com