Wilmington-Clinton County Chamber of Commerce

Document Agent I

Under direct supervision, the primary functions of the Document Agent I include the following:

The Document Agent I roles are entry level positions into our Document Management Group, as well as our Release Services Group.  The role will include multiple actives within a secured area.  Document Agents are required to handle documents in a timely, accurate, and efficient manner while maintaining a consistent flow from one department to the next.  This role may be performing functions such as receiving, sorting, scanning, batching, filing, pulling, validating, or releasing documents.  Team members will need to be comfortable with standing or sitting for long periods of time, climbing stairs, signing, and repetitive movements. 

Your Role: 

  • Handle documents in a timely and efficient manner while maintaining a consistent flow from one department to the next
  • Sort and imaging Lender packets in vault/secure room
  • Retrieve perfecting documents from a secured vault repository
  • Sign off on State documents
  • Follows established procedures and compliance requirements
  • Performs other duties as necessary
  • Ability to work a flexible schedule as needed, including occasional mandatory overtime 

What’s In It For You?
Since you’re literally delivering for us, we plan to deliver for you as well!  It all
starts with competitive pay and generous incentives.  Cox also provides
compensation perks such as a 401k + company matching, comprehensive
medical benefits, tuition reimbursement for academic pursuits, adoption   
assistance, paid time off to volunteer, childcare and eldercare resources, pet
insurance (cool, right?)  and much more.

Your gig supports a lot of people, and you’ll have people supporting you as
well.  In fact, you’ll work in a culture that truly values your role and you
as a person.  We get that recognition is important, and Cox works to uplift and
celebrate those who help make us successful every day. 
Boundless career opportunities.  From the mailroom to the call center to
the board room, Cox provides lateral and upward movement across a diverse
network of up-and-coming, enterprise-spanning industries from smart home
automation and greener modes of transportation to sustainable farming
and clean energy.  We’ll support you on your journey through the oodles of
opportunities at Cox.  

Become a part of a movement for good at a company making bold social
and environmental commitments.  Diversity Inc. recently named Cox a Top 3
Company for Philanthropy (2019).  This is a place you can feel good about
working, because you’ll be a part of growing the good in the communities
where we work and live.

Minimum Requirements:

  • HSD, GED, or equivalent work experience   

What we look for (Preferred): 

  • Knowledge of state abbreviation
  • Knowledge of mail equipment
  • knowledge of imaging software
  • knowledge of company proprietary software 
  • knowledge of various state DMV forms and their usage by the company
  • Attention to Detail
  • Good organizational skills
  • Adaptability
  • Demonstrates consistent accuracy and thoroughness
  • Efficient and timely completion of work