Receptionist
Job Description
Position: Receptionist
Supervisor: HEAP Coordinator
Summary: Responsible for directing and assisting individuals requesting agency services, answering phone calls and directing to the appropriate department.
Duties and Responsibilities:
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Answer telephone and relay accurate messages in a timely manner.
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Receive all visitors to the office and direct them to appropriate staff person or program.
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Perform intake for various programs, including the food pantry.
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Assist with preparing food boxes for the food pantry.
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Operate various office equipment such as copier and fax machine.
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Assist with service provision when requested by supervisor
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Respect the confidentiality of all program participants.
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Order supplies for the office.
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Perform other related duties as assigned by supervisor or other management staff.
Minimum Qualifications:
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Must have a high school diploma or equivalent.
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Must have a valid Ohio Driver’s license.
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Knowledge of Word/Excel. Experience with CANVA a plus.
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Signature Date
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Reviewed Date
Reviewed – 10/5/23
