Financial Aid Coordinator

full-time, 12-month administrative position that is responsible for providing a wide range of counseling, processing, and support services to students who are seeking financial aid assistance while incarcerated in an Ohio correctional facility and who are enrolled in Wilmington College's Prison Education Program (PEP)

Primary Responsibilities:
Provides financial aid counseling to incarcerated students and manages the completion of the FAFSA at Lebanon Correctional Institution (men's prison), Warren Correctional Institution (men's prison), and Dayton Correctional Institution (women's prison).

Operates the U.S. Department of Education's Electronic Data Exchange (EDE) software system to import FAFSA data files

Extracts Pell Grant and Loan History reports from the National Student Loan Data Systems (NSLDS) as well as COD borrowing reports for the awarding of financial aid funds.

Determines financial aid eligibility, reviews supporting documentation, uploads documents into students' financial aid portal, and awards federal, state and institutional aid funds to students in accordance with federal, state and institutional policies. Performs federal verification of student aid application data and resolves C-code flags and conflicting information discrepancies in accordance with federal, state and institutional policies.

Monitors financial aid awards for compliance and adjusts awards as necessary to prevent over awards.

Runs billing batch export on financial aid funds that need posted to student accounts.

Generates financial aid offer notifications, College Financing plans and information request notifications, and FAFSA application reminders to students.

Manages the Federal Pell Grand Program, including verification of eligibility, biweekly submission of origination and disbursement records, problem solving errors or other delays with reporting, releasing funds for disbursement, biweekly reconciliation of funds between Jenzabar JFA, COD, and with the Business Office, and verifying the completion of the annual closeout process in compliance with federal regulations.

Evaluates the legitimacy of financial aid appeals due to special circumstances

Completes all Return to Title IV (R2T4) calculations in a timely manner, ensuring the return of unearned funding, and sending required communication to students and Student Accounts office.

Assists with testing the accuracy of the annual financial aid packaging policy and table setup needed to award financial aid

Evaluations, establishes, implements and documents policies and procedures that reflect institutional or regulatory changes related to areas of responsibility.

Produces reports as needed.

Attends annual conferences and/or webinars to stay current with the rules and regulations of financial aid.

Ensures that all regulations and policies of ED, ODHE, The Department of Rehabilitation and Corrections, and Wilmington College are followed

Works with State of Ohio aid programs if they are relevant to the prison program

Minimum Qualifications:
Two (2) years of related experience is required. Related experience may include social work, banking, insurance, education, Human Resources (areas such as employee benefits) and similar fields

Ability to exercise collaborative skills in the unique and complex environment of a correctional facility

Ability to work well with diverse constituents, including college faculty, staff, administrators as well as incarcerated students and staff in correctional facilities

Professional communication skills, good judgement, and high ethical standards

Ability to meet objectives that support Wilmington College's strategic plan in a timely and effective manner

Current working knowledge of Microsoft Office and ability to learn necessary college related databases

Ability to work on multiple tasks simultaneously while providing great attention to detail and meeting deadlines

Ability to manage data-both reporting and interpreting of financial aid information

Ability to manage resources and operations effectively and efficiently

Ability to work in the evenings and on weekends

Ability to pass an Ohio Department of Rehabilitation and Corrections background check at correctional institutions where Wilmington College is offering degree programs.

Preferred Qualifications include:
Bachelor's degree
Experience with Jenzabar JFA software platform
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