Wilmington-Clinton County Chamber of Commerce

Production Supervisor (2nd shift)

Posted: 05/08/2022

Who We Are:
Hearthside Food Solutions is the industry's leading food contract manufacturer, and leader in nutritional bars and baked snacks. Our product categories include energy bars, snack bars, granola bars, baked bars, cookies, crackers, pretzels, croutons, breadcrumbs, snack components and other baked foods and snacks. Hearthside is also one of the largest food contract packaging companies, we package many foods that people eat every day. Today Hearthside operates 38 production facilities, including three in Europe, and is a volume leader in multiple food categories. At the heart of every world-class manufacturer, and at the heart of every great company, you will find a unique and valuable culture. Hearthside empowerment culture of continuous improvement and customer focus is the great enabler for the value we create for customers. Explore our website, speak with our people and tour our facilities. The Hearthside culture is a game changer and a powerful competitive advantage for the company and our customers. Job Duties: Duties may include, but are not limited to the following: • Supervise assigned team of employees {(20) twenty – (40) forty employees/ shift}. Responsible for the overall direction, coordination and evaluation of these employees. Also, directly supervise non-supervisory (lead) employees. • Carry out supervisory responsibilities in accordance with the organization’s policies and applicable federal, state and local laws. Responsibilities include interviewing, hiring and training new employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving issues. • Process a solid working knowledge of SQF and GMP policies and procedures, SAP processes, OSHA regulations, HFS HPS/LEAN tools and Microsoft Office. • Direct the conversion of raw materials to finished products with minimum waste and labor cost. • Control raw material formula consistency. • Monitor proper inventory rotation of raw materials and packaging. • Responsible for maintaining a 5S environment. • Responsible for scheduling, maintaining and approving production employee’s work hours on a daily basis. Work with employees to investigate any scheduling and/or payroll-related issues. • Responsible for complying with customer service and Company standards. • Review production orders or schedules to ascertain product data such as types, quantities, and specifications of products and scheduled delivery dates in order to plan operations. • Plans production operations, establishing priorities and sequences for manufacturing products. • Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays. Inspect machines and equipment to ensure specific operational performance and optimum utilization. • Resolves employee complaints or submits unsettled complaints to the HR Manager for action. Handle all disciplinary actions and employee disputes. • Train, develop and evaluate all employees to meet future needs. • Attend meetings; make presentations, etc. as needed. • Follow Good Manufacturing Practices (GMPs) at all times. • Comply with all safety, health and environmental regulations as prescribed by law. • Comply with all Company rules, regulations and policies. • Perform other duties as assigned.
Required Competencies & Knowledge: Knowledge of: • Hearthside procurement, products, and production processes • Knowledge and experience with SAP Skill in: • Well-developed influence management skills • Experienced in conflict resolution • Prioritizes work based on short- and long-term objectives • Successfully analyzes and presents data to multiple levels of the organization • Well-developed project management skills • Contract review and tracking of contract detail • Effective presentation, writing, proposals, business plans, SOP’s • Leading development and implementation of strategic goals and budget/cost control • Personnel and performance management Ability to: • Define problems, collect data, establish facts and draw valid conclusions. • Work in a fast-paced environment, while being able to make sound decisions. • Communicate in English to give and acknowledge instructions/problems. • Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. • Write routine reports and correspondence. • Interpret a variety of instructions furnished in written, oral, diagram and schedule form. • Respond to common inquiries and complaints from customers, regulatory agencies, employees and members of the business community. • Effectively present information to employees, management and public groups. • Teach simple math functions such as add, subtract, multiply and divide in various units of measure, using whole numbers, common fractions and decimals. • Apply concepts such as fractions, percentages, ratios and proportions to practical situations. • Proficiency in: MS Office Suite and SAP Work Environment: • Ability to work well with others in stressful situations and meet deadlines as necessary. • Ability to handle multiple priorities and tasks. • Receptive to new ideas, concepts and procedures. • Receptive and responsive to constructive criticism. • Maintain harmonious working relations with employees from all departments. • Maintain harmonious working relations with management from all levels. • Communicate effectively with all employees and management. Physical Requirements: • Ability to use hands and fingers. Reaching with hands/arms throughout shift. • Ability to see, hear and talk. Ability to distinguish colors. Ability to work in light to moderate noise levels where hearing protection is required. • May work near moving mechanical parts and may be exposed to fumes, airborne particles and vibration. • Good hand/eye coordination and manual dexterity for repetitive tasks. • Ability to lift/move up to 50 lbs. Push/pull items up to 2600 lbs. with assistance. • Walk up to 400 yards to work and break areas. • May climb steps to and from work and break areas. • Repetitive reaching overhead, under and across throughout shift. • Repetitive bending, stooping and twisting throughout shift. • Stand eight hours per shift. • Physical and mental ability to work in excess of 40 hours per week. • Perform general housekeeping, including sweeping, mopping, etc. • Ability to work in variable temperatures and weather conditions. Ability to work in wet, humid areas. Minimum Qualifications: • Two-year college degree in business or related field required; Four-year college degree preferred. • (3) Three – (5) Five years supervisory experience in a manufacturing environment with Bakery and or Manufacturing experience a plus. • Bilingual (Spanish) Preferred • Proficient in MS Office applications such as Excel, Outlook, PowerPoint and Word. • Proficient in Kronos timekeeping system and SAP both pluses. • Excellent communication, conflict management, decision-making, motivational and organizational skills required. • Strong self-confidence and leadership skills required. • Basic mechanical skills required. Safety & Environmental: Employee shall follow factory safety & environmental objectives and targets; follow the plant safety rules, report incidents and near misses immediately, maintain compliance with regulations, and take personal ownership of the Safety in their area – to include the safety of visitors and contractors. The employee will also act to reduce negative environmental impacts by conserving paper, electricity, water and will also recycle all appropriate materials (paper, plastic, food, etc.) Quality: Employees shall follow factory food safety, quality objectives & targets; follow Hearthside Good Manufacturing Practices, report food safety and quality issues immediately and maintain compliance with regulations. The employee will also understand the food safety and quality aspects of the position as indicated on QMS, OJT's and SOP's that apply. Back Up: Production Manager or other Production Supervisors Note: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with a particular job. It is intended only to be a general description of the essential functions common to positions