Wilmington-Clinton County Chamber of Commerce

Patient Care Technician

CMH Regional Health System/Clinton Memorial Hospital
Job Description
JOB TITLE: Patient Care Technician (PCT)
JOB: #403
DEPARTMENT: Nursing Division
REPORTS TO: Department Manager, Charge Nurse
APPROVED DATE: 10/17/2014


Under the direction of the nursing staff, the Patient Care Technician performs basic care to an assigned group of patients in accordance with hospital policies, procedures and standards of care.



High school diploma or equivalent required. Certified AAMA Medical Assistant, CNA/STNA certification or completion of one semester of a nursing program required. Proficient with computer systems and oral and written communication skills.


Strong skills in oral and written communication, customer service, organization, decision making, time management, and interpersonal relations. Ability to exercise independent judgment. Basic computer skills.


Utilizes AIDET and a team approach to all care provided, including bedside report and white board updates. Provides basic care to assigned patients as directed, delegated and supervised by the licensed nurse (LPN/RN). Care included, but not limited to:

• Assisting the patient with daily personal care; bed bath, oral care, shower, etc.
• Answering patient call lights in a prompt and efficient manner (<3 minutes for a
regular light and <1 minute for a bathroom light).
• Distributing patient food trays and assisting patients with meals, as directed.
• Documenting patient intake and output and data collection for the nurse.
• Taking patient and documenting vital signs; T,P,R,B/P and LOC.
• Checking and recording patient height and weight on admission and daily when
• Performing Point of Care Testing (Accu-Checks) and maintain competency for
• Assisting with coughing and deep breathing including Incentive Spirometry.
Disconnecting Adult peripheral IV’s and Saline Locks, under supervision.
• Providing catheter and ostomy care.
• Ambulating and transferring patients, with proper body mechanics and safety
• Applying SCD pumps, ice packs or heating pads.
• Pre-operative and post-operative care; surgical or procedural.
• Turning and positioning patients.
• Administering enema, recording results.
• Setting up basic traction and providing care to patients in all types of traction.
• Assists with admission and dismissal of patients.
• Reports all abnormal findings and observations to the nurse.
• Reviews EMR for consult orders and completes necessary steps for the
• Answers the phone in a professional courteous manner.
• Works at the desk maintaining charts, patient census and answers question for
visitors and patients.
• Participates in Performance Improvement Initiatives, quality assurance and any
other departmental research or studies as requested by the department
manager or charge nurse.
• Fosters positive internal and external customer relations.
• May assist in training and orientation of new department employees.
• Meets all mandatory education/competency as required by policy and position.
• Performs all other related duties as required or requested by the nursing staff.
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