Wilmington-Clinton County Chamber of Commerce

Parts & Accessories Associate

Taylor's South Shore Marina
Job Description
SALES:
  • Produce parts and accessories sales - that meet established sales goals and satisfy internal and external customer needs
  • Finalize parts and accessories transactions by properly closing each sale, including through the use of suggestive selling of parts and accessories that benefit the customer
  • Successfully identify and fulfill customer needs and desires by helping them select the best parts and/or accessories solution
  • Greet customers in a prompt and friendly manner
  • Self-educate on the features and benefits of parts and accessories products and actively seek out ways to increase selling capabilities
  • Support the Sales and Service departments with P & A sales
CUSTOMER SERVICE:
  • Effectively assist the customer in making the best parts and accessories buying decisions - to maintain high customer satisfaction and loyalty
  • Maintain a current knowledge base of parts and accessories to stay current on legal, safety and recall information to protect all parties
  • Follow up with customers in a timely manner
  • Properly demonstrate the use of parts and accessories
INVENTORY SUPPORT:
  • Professionally participate in the maintenance and selection of parts and accessories - in order to maintain an accurate, profitable and desirable inventory that meets customer needs
  • Maintain clean, well-stocked and attractive merchandise displays
  • Accurately account for all incoming and outgoing parts and accessories
  • Perform physical inventory counts on a regular basis
  • Assist in identifying the best inventory mix of parts and accessories
REQUIREMENTS:
  • High School diploma or equivalent
  • Willingness to learn, adapt and be part of a top performing team
  • Marine/boat service experience preferred
  • Have a valid state driver’s license
  • Ability to pass a pre-employment background/drug screen
  • Willingness to work outdoors and in all weather types occasionally
  • Seasonal environment, overtime is possible in main season
  • Good health and physical mobility including the following:
  • Ability to lift and move at least 50 lbs by oneself on a regular basis (daily)
  • Full physical mobility as required to get in and out of a wide range of boats and other equipment
Contact Information
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