Call Center Representative

Full Time
M-F 7:00 AM to 3:30PM-Hiring One Person and T-SAT 4:00 AM to 12:30 PM- Hiring One Person. The Rep. will dispatch service workers to install, service, and repair powered conveyor systems and other facility equipment for our customers by performing the following duties. Reviews work orders from departments or complaints from customers and records type and scope of service to be performed. Determines and schedules orders according to urgency. Receives check in calls from service technicians by telephone, or in person.

Basic knowledge of Microsoft Office. Must be detail oriented. The ability to learn relevant work order management software. Prior Customer Service experience and/or Service Dispatch experience.